Close 90% of tickets within 48 hours without burning out
Greenhaus routes requests, schedules vendors, and keeps residents informed so your crew has breathing room again.
The Greenhaus flywheel
Each persona follows the same rhythm—capture the signal, automate the follow-through, and prove the outcomes so nothing slips through the cracks.
Intake without chaos
Requests from portal, phone, or text flow into one queue with severity tagging and photos attached.
Emergency escalation in seconds
Duplicate tickets merged automatically
Resident preferences visible immediately
Dispatch the right resource
Assign in-house techs or preferred vendors with availability, skills, and travel time considered automatically.
No more double-booked techs
Vendor no-shows replaced instantly
Parts and approvals linked to the ticket
Document & report
Mobile checklists, photos, and resident signatures roll into dashboards that prove SLA performance and compliance.
Owners see progress without calling
Inspection histories ready for auditors
Maintenance spend trends highlight risks early
24/7 triage
Sleep through the night again
After-hours escalation reaches the on-call team with context and backup vendors.
Crew command center
Know who is doing what, when
Calendar and workload views balance planned work and emergencies.
Resident messaging
Keep tenants informed automatically
Text updates share ETA, access instructions, and completion confirmation.
What changes once Greenhaus is running
Swap patchwork processes for orchestrated workflows tailored to your role.
Ticket intake
Before
Phone calls and sticky notes
After
Unified queue with SLA timers and ownership
Scheduling
Before
Guesswork across texts and spreadsheets
After
Drag-and-drop scheduling with workload balancing
Reporting
Before
Manual spreadsheets for monthly meetings
After
Live dashboards showing SLA and spend by property